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Your pain-free guides to ITIL that works

Our ITIL Made Easy series is a lighthearted but informative guide to the entire ITIL process-from figuring out what it is and how it works to taking your ITIL from good to great. Download all five eBooks and get up to speed on all things ITIL.

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ServiceNow Express Introduction

ServiceNow Express is a set of integrated cloud IT service management applications that are easy to deploy and use. Includes incident management, asset tracking and IT reporting.

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Sign up for a free 15-day trial of ServiceNow Express to discover how easy it is to:

Submit requests and let user help themselves via a self-service portal
Experience end-to-end service management
Create real-time reports and dashboards with a single click

LEARN BEST PRACTICES
Modernize
Make IT a Catalyst

Learn Best Practices for IT Service Management

Explore a variety of educational resources from basic to advanced. Learn about ITIL, service management, and help desk best practices. Topics cover fundamentals, getting started, and expert certification.

Modernize Your Service Desk

Free your organization from hard to maintain and inflexible legacy systems so you can improve your IT service delivery. Consolidate fragmented tools to reduce costs, automate processes, and provide employees an engaging, intuitive, consumer‑like experience.

Make IT a Catalyst for Business Growth

Dramatically improve service quality and align IT investments to drive strategic business priorities.

About ServiceNow

ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise transform the delivery and management of services. ServiceNow provides service management for every department in the enterprise including IT, human resources, facilities, field service and more.

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